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I recently purchased a car from P W Millar Ltd in Barry and had an excellent experience. We travelled from Scotland to collect the car, which with Cardiff airport being so close to Barry was
pretty easy. The team were friendly and made the process smooth and enjoyable. The car was exactly as described, and I couldn't be happier with my purchase. Highly recommend!
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We had a great experience buying our car with PW Millar. Ryan was extremely helpful and talked us through every step of the finance agreement and was very clear about the work the car needed
before we purchased it. All the staff were welcoming and friendly.Would definitely go through PW Millar again for our next car and highly recommend them for anyone else.
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Excellent service from PW Millar, customer care and communication was brilliant. Every step was made very simple by Nad and his team including Keith and Ryan and really appreciated everything that
was done to ensure a smooth process of buying my car. I felt reassured that Id chosen the right place for the right car. Would definitely recommend P W Millar if youre considering investing in a
quality new car and want a great experience.
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We bought our car from PW Millar almost a year ago. The service we received at the time was excellent.Fast forward nearly 12 months, we discovered a small problem with half of the windscreen not
clearing properly. This made getting away quickly on cold mornings very difficult.We decided to phone PW Millar to ask whether they could help solve this problem.With absolutely no obligation and
no contractual warranty in date, Elliston Millar, one of the managing directors, invited us to Barry to look at our car.When we arrived we were met by an extremely pleasant and kind mechanic who
asked us to go and wait in the showroom while he examined the car. After about an hour of sitting drinking coffee and being treated respectfully by every member of the team that walked past, he
returned with the keys and said, its all done.In this day and age, it is so rare to come across a company with such kindness and such excellent customer service.It was clear to see that the values
and ethos of the company leaders pervaded across the whole team. They didnt charge a penny and treated us like they cared. It really does pay to be kind. These people would get my business any
day.
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Very happy with my purchase at PW Millar. Nadeem was great. This was my first time securing a car online and the whole process went very smoothly indeed. I got a good car at a good price. Can't
ask for better than that.
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We recently purchased a used ford kuga from this company and the salesman we dealt with was Ryan. He was first class, nothing was to much trouble, he gave us all the information needed to make our
purchase easy. We are delighted with our car and would highly recommend buying a car from them, they are very competitive with their pricing of their stock and professional about how they take
care of you during the sale of the car.Mr&Mrs S Pegg
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Weve bought all our cars from P W Millar for the last 4 years and will continue to do so going forwards. Their sales prices are very competitive, their service department excellent, and all of
their staff are helpful and pleasant.When you find a dealer you trust theres a lot to be said for sticking with them.
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Derek was brilliant in helping me purchase my car. Having found the car on auto trader, I was nervous about making a decision about a car I couldn't see in person straight away. But Derek provided
me with all the details, answered all my questions, provided pictures/videos to ensure I had received everything I'd need to help give me a thorough overview before travelling. The car was prepped
with all the checks and services.On the day of travelling to PW Millar, the car was ready and was exactly as described. I was able to take the car for a test drive and Derek helped go through all
the paperwork. The process was smooth and stress-free. I'm really happg with the service I'd received and the car's perfect! Thank you again Derek and the friendly staff and pups we met at PW
Millar!
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We had excellent service and communication when buying a Ford Focus from P W Pillar. Ryan the salesman was very professional and kept us informed by email so we knew exactly what was happening and
when the car would be ready for collection. The car had been serviced and was in a lovely clean condition, all the paperwork had been completed by Ryan so we had no concerns or worries. I would
have no hesitation in recommending P W Millar if you are considering buying a used car
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We have just bought a lovely audi q3 of PWMillar ,I must say as a retired businessman of 35 years experience the sales staff to the process of collection was excellent.I would recommend them to
anyone who asked .Andrew Davies. 1.12.2024
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Nad, who helped me, was transparent and straightforward. I took the car without viewing it and was very happy with the condition, which was as advertised. PW Millar is a good place to buy a car.
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Today we picked up our new car. The service we received was excellent,professional and welcoming. Nad explained everything we needed to know about the car and paperwork. We didnt have to wait for
long either about 30-40 mins. We will definitely buy other car from this place. Thank you again Nad.
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I recently purchased a car from P.W Millar and it couldnt have been better. The customer service from start to finish was superb. I personally dealt with Nadeem for majority and he was fantastic
extremely knowledgable and very friendly and polite. I also dealt briefly with Kevin who was also extremely knowledge, understanding, friendly and polite. Nothing was too much. I am very happy
with my car and wouldnt hesitate in recommending this garage to anyone. I will be using this garage for MOTs and services in the future. Thank you all so much!
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Extremely pleased with my recent purchase of a Volkswagon Golf.Having paid 100 deposit to reserve the car, we travelled 122 milesto view the car and found it to be in excellent condition resulting
in me purchasing it without any hesitation whatsoever.Very impressed with the professional service given by Derek Farr and would thoroughly recommend the Company to anyone considering purchasing a
second-hand car in the futureJohn Atkins from Dulverton in West Somerset
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Excellent customer service from Keith at PW Millar, he was extremely helpful with the process of purchasing our vehicle. Overall we were happy with the price and part-ex offer including the 3 year
warranty. A very smooth process we would recommend PW Millar
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Being so remote (130 miles away) I was worried about purchasing a car for my son through P W Millar, however Nad was great. He ran through all of the vehicle details with me over the phone, sent
me a whole host of images and videos to ensure that I had complete overview of everything before making the trip down. He also ran through everything that would happen on the day. When we arrived
he couldnt have been more helpful, he let us take the car out for a spin and answered all my questions, even arranged my temporary insurance for me. All in all I couldnt have been happier with the
experience, the car is exactly as it was described and I would encourage anyone to use this company, especially Nad. Thanks again for all of your help!
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5-Star Review for PW MILLARI recently had the absolute pleasure of purchasing a car from PW MILLAR, and I cannot express enough how wonderful my experience wasthanks to Keith and Ryan! From the
moment I walked through the door, I was welcomed with warmth and enthusiasm that instantly made me feel valued as a customer.Ryan was fantastic throughout the entire process. He took the time to
understand my needs and preferences, providing invaluable insights and he went above and beyond to answer all my questions patiently, ensuring that I felt completely informed before making my
decision.Keiths communication skills were equally exceptional. He kept me updated at every stage, from financing options to paperwork, so there were no surprises along the way. I truly appreciated
his transparency and willingness to assist; it made the buying process feel seamless and stress-free.What really set Keith and Ryan apart for me was their genuine commitment to customer
satisfaction. They were never pushy and prioritised finding the right fit for me over simply making a sale. It was clear that they both cared about building a long-term relationship rather than
just completing a transaction.In addition to their outstanding customer service, the dealership itself had a welcoming atmosphere, which made my visits even more enjoyable. I left not only with a
fantastic car but also with a wonderful experience that I will cherish.If youre in the market for a vehicle, I wholeheartedly recommend visiting PW MILLAR and seeking out Keith and Ryan. Their
dedication and professionalism are unmatched, and I couldn't be happier with my new car. Thank you, Keith and Ryan, for making my car-buying journey not just easy, but truly delightful!
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Found the vehicle on autotrader and was very competitively priced.Enquired through autotrader and Nad called me explaining the purchase process, 100 deposit, no strings attached.Finally dealt with
Derek and the car was booked into the service depot, MOT'd, new tyres, fixed up the car nice and new.Paperwork was very straight forward compared to other major car retailers!Derek was very
helpful and polite, car was sorted in no time. Had time to inspect, test drive etc and drove away happy!
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Excellent car sale experience, I came here knowing that pw millar have been around a long time and their reputation as a good garage is deserved. My BMW X1 was in pristine condition and spot on
the market value. Recommended.
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I recently bought a used van from PW Millar, Nadeem Safdar was my appointed salesman. He was friendly, knowledgable and was not pushy. He understood that purchasing a vehicle is a big decision he
allowed me space and time to make my own decisions. He was patient with me especially when I wanted to look at every single van. The van I ended up purchasing had a few minor dents I spotted prior
to purchasing it and the team removed/repaired them for me, did a full vehicle health check. Replaced a few components and put a fresh MOT for me.
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Extremely helpful and efficient, not pushy with sales - but happy to answer any questions. A great range of cars to choose from, too.Would really recommend them!
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Having recently bought from a well known used car company, PW Millar have renewed my faith in car sales thankyou. Great service and got what I paid for, a lovely set of new wheels without any
bumps in the road. Thankyou
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PW Millar has been a pleasure to do business with very helpful and not overpriced on there cars very happy with my new van Nadeem was great guy who has helped me pick the right van and talked me
though it all excellent customer service will definitely buy from here again.
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We were so lucky to find such a beautiful car , Nadeem was so helpful with the purchase . Cannot praise PW Millar LTD enough. If you are surching for your next New car check them out ...thank you
once again
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Bought a Kia Rio recently, this was by far the most professional and customer focused garage I have purchased a car from. Will happily recommend them to anyone looking for second hand car. Thanks
very much.
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Bought a Transit Custom from Nadeem at P W Millar, who was extremely helpful, and made it a pleasant experience. The van was very nicely presented, clean and serviced, and ready to go. Great
experience
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Myself and my fianc were looking far and wide for an upgrade on our second car when we saw one we liked from here, extremely competitively priced. Living only in South Wales ourselves we went and
had a look. We were dealt with by Derek who was very approachable, friendly and above all not pushy! He gave me the key and said take as long as you need and left us to our own devices. Upon
driving the vehicle it was clear that it was the one for us. The purchase itself was simple, hassle free and quick. A 100 holding deposit was taken on the day and Derek even agreed to have a set
of personalised number plates made up for us. A week later we collected the vehicle and it was in pristine condition inside and out, so much so in fact there is still remnants of polish on the
body work! We are both happy with the vehicle and would definitely recommend this garage to family and friends.This review is a reflection of the sales department and my experience of purchasing a
vehicle, this does not reflect the servicing or garage as I have not had any experiences with them at time of writing. However vehicle is being looked at this week and my initial experience with
the servicing and after sales department has been good.
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Amazing garage from start to finish , sadly My car got written off only four months old , we came across another range rover evoque dynamic lux , reasonable price ! Infact a bargain! . Derek have
been brilliant with us both , what a gentleman ! , very professional and down to earth. We can't thank you enough to have our dream car again . Very helpful and friendly , straight forward garage
to deal with . Massive thanks again! .Daniella and chris :) x
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Fantastic service and great cars. Nadeem has been an excellent help with finding our next family car. When buying a car remotely and just go by pictures and videos you need to have confident in
the garage you are buying from - definitely no issues here at PW Millar - Brilliant all around! Thank you
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Excellent experience. The car had a little mark on the paintwork.which was sorted for us. Brilliant little car and the staff pleasant and helpful.
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Buying a car is a minefield Been using Millers for 20 years still reliable, trustworthy car dealership another satisfied customer happy with my new purchase
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Bought a used Hyundai kona electric, was exactly as described on the phone. Helpful and honest sales team, I feel they went the extra mile having the car charged and ready for collection and the
handover process was a joy. Very happy with the car
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After a day of looking at various Mercedes across South Wales, we finally found one we felt confident and excited to purchase (cash buyer and no part-ex). When we arrived at the dealership, there
was very little parking. A car pulled in front of us, and the driver stared at me and waved his hands. After we parked at the rear of the garage, we headed to a sales desk, as nobody had greeted
or acknowledged us (in contrast to the other polite and courteous dealerships we visited that day).I then realized the angry man from the parking lot was actually an employee of the garage. I
explained I was there to view the Mercedes and asked if he could confirm the cost of the vehicle. Derek (I only knew his name because it was on his desk; he didnt introduce himself) abruptly
responded, "All our prices are on the internet." Taken aback by Derek's attitude, I checked the price on my phone myself. Meanwhile, Derek got up and walked off to the back office without another
word, even though he was not attending to another client.When Derek returned, I asked if we could take the car for a test drive. He responded, "You can, but you'll have to wait as I'm going to be
doing a handover soon." My wife and I waited for 30 minutes without being offered a chair or coffee. While waiting, I overheard a young ginger salesman complain, "FFS, I told them I parked the car
by the pumps. Where the F are they going?" about two people who had obviously purchased a car from the garage.The car was not as advertised online. There was a large rip in the interior, and the
roof lining was sagging. I expressed my disappointment to Derek and asked if these issues would be rectified. He responded, "What do you expect for a 7-year-old car?" After showing him the
interior, he said they might do something, but only if we put down a deposit. I also mentioned the tacky blue light-up center caps and asked if they could be replaced. Derek replied, "They can be
replaced but not by us." During our time with Derek he just seemed really agitated by us and it was a really unpleasant experience, given we had been patient and ignored Dereks attitude.When I
inquired about any flexibility on the price, I was told it was the lowest in the area. I mentioned that the car had been for sale for three weeks and thought there might be room for negotiation.
Derek then explained that the car hadn't sold because someone had put a 250 deposit on it but hadnt collected it yet.If this is the level of service you can expect when purchasing a car from PW
Miller, I cant imagine what their post-sales service is like. I would have zero confidence in buying a car from this garage. Even if you put a deposit on a car, it appears they might still sell it
to someone else. My advice to the public: keep away. My advice for PW Miller: have a serious chat with your staff about customer service or replace them with a click-and-collect service, as the
current staff convinced us not to purchase a car from you.
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Great place to buy a used car. No drama. Everything they said would happen, did. Thanks Rhys
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Nad found me a car very quickly because he knew exactly what I needed and the whole transaction was quick and efficient. I am delighted with my new car.
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Excellent choice of used cars at a very competitive price. The croland we bought was 1500 cheaper than anywhere else for the same year and model.Excellent service from the sales team they were
more focused on being helpful than pushing for a sale. Would highly recommend this garage.
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I recently purchased a car from PW Millar LtdThe entire process was smooth and transparent, with no hidden fees or surprises. I was completely satisfied with my purchase. I highly recommend. Thank
you for providing such exceptional service. Many thanks to You Nadeem for Your help.
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Nad was very helpful if he promised to do something he did itAll in all a very good experience buying my Skoda Kodiaq
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Really good service. I was kept fully informed including the requirements of vehicle tax etc. the vehicle was as described and the warranty included is a peace of mind. Trustworthy and I would
both use again and recommend to family and friends.Thanks.David.
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Can a car dealership be this good and get consistently glowing reviews? Yes, it can! Polite salesperson who immediately made me feel at home. Vehicle very keenly priced and accurately described in
every respect. An efficient and pleasant transaction carried out with no pressure and no rush whatsoever. If only life in general was like this. Many thanks, and I am delighted with my Toyota CHR.
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Completely satisfied with the work carried out on my vehicle. They did the job for less than the original quote. The work was done quickly and efficiently. I will definitely be returning if I need
anything else done on my car.
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A very good experience. Buying a car is never a stress less time but Derek made the whole procedure painless . We definitely would consider buying another car from this company and will recommend
to our friends
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I had van delivered ,never saw it nad told me good and bad bits , very honest description .So far nothing to complain about delivery guys were great .Well done p w miller .not disappointed at all
.van arrived very clean
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Just popped in air in my flat tyre and the most helpful man just filled up my tyre. Without hesitation, he helped us on our way. Very kind and would recommend and use them for my future services
and car needs. Thank you so much.
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We had a brilliant experience with Nad up until the day of purchase. The van developed a fault on the way home. We are 3 hours away and had bought a full ford extended warranty for 3 years. We
called the garage the next day and was told to take it to a local garage to be repaired. After repair, we were told the ford warranty doesn't start for 30 days so PW Millar would need to cover the
cost. It took almost 2 weeks to get the van back from the garage that fixed it as noone would pay for the repair. When the van was finally released it was because the Ford warranty paid out as PW
Millar still hadn't paid up. Its now between ford warranty and PW Millar to argue over payment. Very disappointed in the after care from PW Millar.
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A straight forward experience. A good deal on the new car and part exchange on the old car. It all made sense and was hassle free.
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Can't faualt the service from this company - as a long distance buyer - all my queries were answered promptly.Be advised to confirm that the vehicle you are buying has all the bells and whistles
it says on the dealers description of the said car - my one and only lesson I learned the hard way.
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I would happily recommend P W Millar as a used car dealerKeith Dye made the process of buying a car as painless as possible and was very helpful at every step
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Had a really positive experience buying from this garage. I was not pressured or hurried and time taken to discuss my needs. I have had my new car for 2 weeks and absolutely love it. No hiccups
and the car was ready to collect with everything done as agreed. Would not hesitate to deal with them again.
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A pleasure to deal with from start to finish. The team were very helpful, especially Ryan who allowed us the time to look at the car in peace and helped through every step of the
process.Collecting the car was hassle free (despite us dropping in a day early, just in case).I have recommended others look there and will be doing so again when the time comes for a new car.
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The team were so good and reliable when purchasing my car. I was easily able to put a hold fee down until we arranged a date that suited for me to be able to view and collect the car. The whole
team are really friendly and knowledgeable and really put me at ease throughout the process. Most importantly, I'm really happy with my new purchase. I'm certainly not disappointed.
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Great experience from start to finish. Huge thank you to Derek who was helpful throughout without being pushy and nothing was too much trouble.Communication was good throughout the process and
collecting the car was hassle free as well.
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I recently purchased a car from PW Millar LTD with the fantastic assistance of Derek Farr. His professionalism and extensive knowledge made the entire process a breeze. Derek went above and beyond
to ensure I found the perfect car, and his attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend Derek Farr and PW Millar LTD for anyone in search of
a seamless and enjoyable car-buying experience.
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Remotely bought the vehicle.Super happy with how efficient and easy it was to deal with the sales rep.They are really hands on, gave me heads up and updates from the initial purchase to the
delivery of the vehicle.They also helped me with registering the vehicle and follow up the next day to see if everything went right.Trust worthy company, reliable staffs that actually care.Highly
recommend them
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Purchased a car from Nad back in March. Really happy with the purchase and the service received from PW Millar, the car was competitively priced and everything was ready and completed when I was
told it would be. I would certainly recommend PW Millar and Nad when considering a car!
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A great sales experience with Nadeem and we are delighted with our quality, used car. The communication by email was outstanding. Nadeem answered questions and provided information with being
pushy. He also offered extra advice and help throughout the process. It's not the first car we have bought in PW Millar and based on both sales, I highly recommend their cars and sales team
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Excellent service and great communication throughout. Our salesman Nad was brilliant.Thank you
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My wife and I have purchased several cars from PW Millar over the years and they have always been very professional, cordial and honest to deal with. Most recently, we purchased a 3 year old Ford
Focus Titanium that was almost undistinguishable from being brand new in condition on collection. Recommended.
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Bought a Vauxhall Mokka from here from a distance.Dealt with Nad who was extremely helpful and informative from start to finish.A professional service I would use again and thoroughly
recommend.Love my new car, thankyou .
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We bought our first EV from PW Millar after finding the car advertised on a web site. Price, service and communication at this very friendly dealership were all amazing. Thanks so much to Elliston
for making our car purchase such a great experience!