Ford Service
Ford Service ensures you can get the most out of your maintenance needs to maximise convenience.
That's why we've made sure every step of your servicing journey can be fitted around your time, from our quick and easy Online Service Booking tool, to Collection and Delivery and an easier way to pay online or over the phone. Our range of services are designed to put you first, whilst ensuring your vehicle is kept in the very best condition..
Online service booking
Book your next Ford Service the quick and easy way in 5 simple steps, with our Online Service Booking tool. Make sure you stay connected online or via the FordPass app by registering your Ford Account today.
Collection & Delivery
Does your Ford need a service or MOT, but you’d prefer to stay at home? Don’t worry, we’ll come to you. Simply book your appointment online and select Collection and Delivery, and we’ll do the rest. The service includes a free Ford Video Check, so you can see what your technician sees, and you can even pay remotely, meaning you don’t have to leave the comfort of your own home. Please note your dealer will need to confirm your date and time first, as lead times may be longer with this service.
Ford Video Check
See what your Technician sees with a Ford Video Check, a free visual report available with all service and repair work sent straight to your phone.
You’ll also receive a 30-point electronic report of your vehicle’s health, as well as a competitive estimate upfront for any work recommended by our Ford-trained technicians.
MicronAir® Protect Air Filter
Ford micronAir® proTect Cabin Filter helps cleanse the air inside your Ford, providing antibacterial surface protection against 99.9% of allergens such as bacteria and fungal spores. Ask your dealer for more information..
Ford Care Code
Whether you need to get your Ford in for a service, or you're looking for a new vehicle, we're here to get you back on the road as safely as possible. So, we've introduced the Ford Care Code - a comprehensive range of measures that includes social distancing in dealerships, the use of PPE, vehicle sanitisation and more.
Ford Scheduled Service
Having your car or commercial vehicle serviced in line with our scheduled service recommendations ensures the details are recorded in your vehicle Service Portfolio or in the Ford Digital Service Record system, minimising the risks of major repair expenses and enhancing its resale value.
Our Ford scheduled services are specifically tailored to your vehicle type, engine and transmission based on mileage and age, carried out by our Ford-trained technicians using genuine Ford Parts.
Ford Essential Service
One Service, one price. Our Ford Essential Service is a comprehensive service designed specifically for older Ford cars and commercial vehicles regardless of model, carried out by our Ford-trained technicians using Ford Motorcraft parts.
Our Ford Essential Service provides the essential maintenance and checks, including oil and filter replacement, and provides an alternative servicing option outside the Ford service schedule recommendations for only £221 RRP at participating dealers.
Service & Maintenance Plans
Our comprehensive range of Ford Protect Service & Maintenance Plans are designed to help you budget for the cost of servicing your vehicle, meaning owning your Ford has never been so easy and convenient, What's more, you plan can be transferred to the new owner should you decide to sell the vehicle on.
Ford Service Activated Assistance
Every new Ford vehicle comes with 12 months UK & European Roadside Assistance from the date of registration. This can be extended for a further 12 months, or until your next service is due, when your vehicle has a Scheduled Service or Convenience Check at a participating Ford Dealer.
Ford Accident Management
Get expert advice on vehicle recoveries, repairs and courtesy cars with our accident advice service, free for all Ford customers: 0203 564 4444
Ford One Call
Access all of our Ford Services 24/7, all with one number: 0203 564 4444.
Including roadside assistance, accident management and our customer relationship centre.
24 Hour Recovery Service
24/7 All-inclusive home and roadside breakdown cover
Please Call Gem on: 01342 825 676